The road was dusty and hot. The 3,000-mile journey back home to California paused briefly as the car came to a fateful stop in Louisiana. The future of Tech Help Fundamentals lay in the balance as its two founders stepped out of the car. Family greeted them with smiles and laughter as they walked up the driveway under the unrelenting sun. Beads of sweat began to form on their AC-kissed skin. Before any sweet tea could hit their lips, they were ushered into the back room where an unsightly mess of cords, printers, modems, computers, and junk awaited them. They spent the next several hours fixing set-ups, reconnecting various pieces of technology, bringing a printer back to life, and even rediscovering an unknown wi-fi password. In the eyes of the family—it was a miracle! As a joke, Corey turned to Sam and said, “We should do this professionally.” ..and so it began.

Our mission is to bridge the gap between people and technology by easing fears and showing our clients how technology improves their lives by using devices such as computers and smartphones. We strive to keep our clients connected to the world and comfortably navigating technology.

Sam A., Founder
Lead Technical Support Technician
Sam boasts 30 years of customer service experience building a profitable, family-run business. He recently pivoted his focus to his love of technology completing his studies in the field of IT at UC Berkeley. He has since worked throughout the San Francisco Bay Area and is now the owner of Tech Help Fundamentals. Sam turned his hobby of helping clients from the family’s business with technology solutions into a business that can help everyone. What was originally simply kindness and a genuine want to help others is now a solution for all to benefit from. Thank you, Sam.

Corey H., Founder Technical Support Technician
Corey is cool and funny. He is a semi pro wresteler with a second degree black belt. Corey always has his eye out for the lattes tech gadget to hit the market.

Megan P. Operations Manager
Megan comes to Tech Help Fundamentals with 15 years’ experience from the event planning and non-profit fundraising industries. She holds a BA from the University of California Berkeley from which she draws from for creative and innovative solutions in business management.

"This company is great! My parents’ tech needs are usually manageable for me, but this last time there was just too much. Their computer was slowing down to a point of unresponsive, the printer was not syncing, and their phones were not communicating with the computer anymore for downloading. I was lost. I didn’t even know where to start. I contacted Tech Help Fundamentals, and within short time, I received a response. They sent over a professional, and all was well within an hour. Now, my parents call them when they need help—not me!! What a relief to have them on our side" -Keyoe A.

“I am 65 and just dont always understand this stuff. I hired Sam to set up my Mac laptop and transfer things from my old to new. He also helped me clean up our main desktop computer so it would run more smoothly. I have returned for his services to have him fix my cell phone and also used him for a printer issue.” -Lou R.

“The THF Tech patiently helped me with my home printer problems over the phone walking me through step by step how to fix the issue. He even helped my husband set up his first iPhone. I really appreciated that he would speak up or repeat things as I am hard of hearing in one ear." -Martha C.